Virgin Active Collins Street Gym - Melbourne, Victoria

Jaime Australia

Me sentí muy cómodo en las instalaciones y su personal fue muy amable. Amaba ir a ese lugar.

Blaine Harrison Smith

Amazing gym. Couldn’t really complain but I think it should be open til at least 6 or 7pm on weekends for customers with busy schedules.

Marcus Chong

Probably the best gym in Melbourne in terms of equipment, facilities, and interior design.

The female receptionist who works during the morning / early afternoon shift on weekdays is very friendly and helpful too. ( And so is Gio the personal trainer, even though I am not his client)

My main concern is the gym getting very crowded during the evening peak hour ( 5pm to 7pm). On certain weekdays during lunchtime, it can get pretty busy too.

I really wish the Bourke St branch was still open. (And I still miss that branch very much)

Linda Benji

I generally like the gym and find the facilities decent, but a few things have been disappointing. First, the cancellation policy is incredibly strict and not explained when I first join. Unlike my previous gym, where you could cancel up to 4 hours before class, here you need a full 24 hours' notice. This isn’t always possible—especially if you're unwell. I had to cancel today due to feeling unwell, but now I've received a "strike" and am blocked from booking any classes for the rest of the month.

Additionally, the cleanliness could use improvement. The ladies bathrooms and the floor in the Pilates room, particularly under the mats, often seem dusty. This is an area that should be more consistently cleaned to meet basic hygiene standards.

grace taylor

This gym is awesome! I spent 4 hours here enjoying all the facilities!! The staff are so welcoming and friendly. Which if you are new to gym it is a massive thing!! Alanah was so helpful in showing me around and explaining everything to me which was awesome the staff are different to what most gyms usually have. Thus making the experience that much more enjoyable.

Benjamin Foster

A good gym overall. Facilities are nice (one of the only gyms with a good sauna/spa area), lots of classes, decent range of equipment, and a pleasant enough space that you’re actually happy enough to keep going back.

My main issue with this gym are the hours. Peak times are busy, as is to be expected (particularly after closing the Bourke Street branch), so I try and avoid these as you’re likely to be waiting for equipment or a spot in the sauna. Going after the evening peak means that I’m rushing my gym time to try and make it to the sauna/spa that they close half an hour prior to the gym itself. But even then it’s usually packed as everyone else is also rushing to use these spaces before they shut them down. They could easily push closing time out by one hour (which would be great) and I’m sure it’ll still be busy. Weekend closing times are a bit of a joke with opening hours meaning it’s impossible to head to the gym in the mornings, late afternoons, or evenings.

Other issues are of course the price which is very steep, particularly considering the short opening hours where you can get your value for money. I’ve also experienced issues with cleanliness in the changing rooms - dirty floors, messy toilets, mouldy showers, bugs stuck to the ceiling, and even a cockroach. They also desperately need to replace or at least repair and oil the sauna seating - it’s rickety, sweat-stained, and smelly (most people don’t follow the ‘towels under bums’ rule). A cold plunge pool would also be ideal, which was something the Bourke Street branch had over Collins Street.

Matt Day

Probably the best gym I’ve ever been to! Facilities are excellent.
Was visiting from overseas and the team here were absolutely top class; including sorting entry via my overseas Virgin membership.

Priscilla J

Decent gym but given the weekly fee, a few things could improve to make it better value. Cleanliness being the main one and quality of some equipment (reformer beds and spin bikes). Last few times at Pilates, I found the floor under my bed wasn’t clean so was inhaling dust as we faced down during exercises where the bed pushed away. I noticed also that some club members leave tissue etc at the machines (please clean up after yourselves). Spin bikes are hit and miss, some of the adjustments change while in use (probably loose over time). Used to enjoy Yoga but now with so many mats squished into one room, you’re less than half a meter away from the next person (and their foot)… not a fan. Instructors are good.