Fitness First Victoria Gardens - Richmond, Victoria

Manuel Navarrete

Club is tucked away from Victoria Gardens shopping center so it’s super convenient if you want to do a bit of shopping and get in a quick workout. Lots of equipment and not too busy. Great for an afternoon workout session.

Chris Dymock

I have been a member at FF off and on for over 15 years with my home gym being Victoria Gardens. In that time, no equipment has been replaced, the ventiliation has not been fixed, the state of the gym is disgusting and really doesn't reflect the other Fitness First gyms I frequent, including Flinders St. It is getting to the point where weights are sticking to one another on the cable machines, the accessories for the cable machines are deteriorating or just plain filthy, and overall this particular FF is not an inspiring place to work out. Thinking I will move away from FF Victoria Gardens as my home gym and just use the city Platinum clubs or Doncaster instead. I hope head office sees this review, makes a visit to to gym to see just how deterioriated it is.

Darlene

I generally pay no attention to the trainers or anyone else while I’m here. I’m in early and out early to make it to work. However, this day was different.

On Sunday, December 10, 2023 there was an incident with one of the trainers. At 8:03am I was doing glute stretches on the platform closest to the stack of barbells. To note there was a barbell in between my rack and the one across from me that someone did not put away. While leaning over stretching with my face close to the floor facing the other platform across from me a barbell comes barreling in.

Confused, because naturally a barbell should not be flying near anyone’s face. I look up, clearly a confused concern look on my face and the trainer Matt Lau had shoved the barbell forward towards me. He then asks am I using the bar? I replied, “no, but you might want to warn people because that was terrifying.”

He doesn’t acknowledge. He puts a completely different bar away on the rack behind me. Returns to the platform and without announcing drags the same bar he pushed 6 inches towards my face away.

Matt needs safety training along with customer service training since he is customer facing. You don’t own the gym. No one else here does either, but stop acting like everyone is using your garage gym without permission. You’re not my trainer and never will be. But you’re still a representative of the gym so act like it. Feel free to check the cctv.

Duc Ngn

I am a victim of financial coercion from this gym, you get 1 month of practice for free, but when you cancel your contract, you will still be penalized for 1 month :))). Moreover, every time Fitness First didn't get my money, they didn't notify me or have any form of notification. The only thing they told me was the overdue notice with the amount of money that haunted me. I accepted the overdue payment but don't know why a few weeks later I got another overdue notice and this loop left me financially drained and really stuck. Those who are planning to join the "dream contract of FF" wish you luck. Fitness First CS, if you see this review, I need you to contact me and explain this to me.

Ying Ou Yang

They’ll never let you get rid of your membership. They try everything they can to keep taking money from your account! Already been dealing with the same issue for half a year. Can’t get it settled. Please pay attention to their written document. They wouldn’t admit what’s been discussed verbally.

Bob Bigic

Great size gym with absolutely everything you need weights and machine wise. Excellent change rooms. I don't do classes so cannot comment on them. Plenty of parking, and conveniently located right near the food court, in case you're trying to bulk up! lol.

Victor Cely

what a terrible service! In the search for a gym I decided to take the 5-day trial and unfortunately I couldn't even enjoy it due to excuses every day that prevented me from entering. I definitely do not recommend this gym!

Meca Ho

Gym had great facilities and clean in change room. Friendly front reception staff always happy happy help and answer your questions. 24 hr flexible after my shifts work for workout.